Contact information

Contact Information

Last updated: June 25, 2026

We are here to help. If you have any questions about your order, our products, or anything else related to your shopping experience at Creamy Home, please do not hesitate to reach out to us using the contact details below.

Store Information

Store name: Creamy Home
Website: creamyhome.com
Mailing address: 3125 Waverly Ave, Abilene, TX 79602, United States

Customer Support Email

Email: contact@creamyhome.com

Email is our primary and preferred channel for customer support. Our team is dedicated to providing prompt and helpful responses to all inquiries.

Business Hours

Monday through Friday: 9:00 AM to 5:00 PM (Central Time)
Saturday and Sunday: closed
U.S. federal holidays: closed

Average Response Time

We aim to respond to all customer inquiries within 1 to 2 business days of receipt. Emails received outside of business hours, on weekends, or on public holidays will be attended to on the next available business day.

How to Reach Us About an Order

For the fastest assistance with an existing order, please email us at contact@creamyhome.com and include the following information in your message:

Your full name as used when placing the order.
Your order number (found in your order confirmation email).
A brief description of your question or concern (for example: order status, return request, damaged item, missing package, or general inquiry).

Including these details will allow our team to locate your order quickly and provide you with accurate and efficient support.